The value of the voice of the employee is something I’ve been passionate about for some time. I love this infographic because it provides clear proof points as to why it’s so important to keep employees informed and how doing so results in higher employee engagement.
Attribution: Kevin Ruck, Exploring Internal Communications
Kevin Ruck is a founding director of PR Academy, which provides qualifications and training in all aspects of internal communication and PR. He initiated and designed the internal comms qualifications accredited by the Chartered Institute of Public Relations. Kevin is presently doing a Phd in the measurement of internal communication. He is a regular speaker and author on all aspects of internal comms.
Guest post by: David Bator, Vice President Client Strategy, TemboSocial
Poor customer service and huge profits usually don’t go hand in hand. Rather, when consumers are provided inadequate support, they are likely to take their business elsewhere. Although the service landscape is changing with the advent of new social media and interactive tools, quality support is not confined to the help desk. READ THE FULL POST
Improving Employee Engagement is not the product of one initiative. Organizations need a framework to achieve significant improvement in engagement. Sequencing and content of the initiative are critical, as is communication.
There have been many traditional approaches to improving Employee Engagement, including Leadership Training, Company-wide ‘Programs,’ Learning & Development and other such initiatives. READ THE FULL POST
The value of a measurable recognition strategy is far reaching for employers and by conquering common misconceptions, organizations can help elevate employee engagement and promote a more positive and productive workplace.
In order to dispell common myths about workplace motivations, Michael C. Fina, a leading provider of global employee recognition and incentive programs, recently released a Top 5 Myths of Employee Engagement infographic. READ THE FULL POST
Yesterday, I wrote a post on how you are in charge of your own employee happiness, so this recent post and infographic by Good.co on the high cost of unhappy employees is timely and relevant. As Good.co writes, unhappy employees have a direct impact on the financial success of the business so it only makes sense that companies evaluate how best to create a balanced culture and workplace that recognizes, develops and connects employees. READ THE FULL POST