Employee Engagement: What Employees Need & What Managers Can Do

Original Source: The Power of Employee Engagement

Engaged workers produce more, make more money for the company, and create emotional engagement and loyal customers. They contribute to good working environments where people are productive, ethical and accountable. They stay with the organization longer and are more committed to quality and growth than are the other two groups of not-engaged and actively disengaged workers. How do they do so?

  • Employees have a strong relationship with their manager
  • They have clear communication from their manager
  • They have a clear path set for focusing on what they do best

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Top Ten Implications of 2011 NLRB Activity on Social Media Use and Employee Rights

Source: Association of Corporate Counsel, Mary E. Windham, Labor & Employment attorney, Womble Carlyle Sandridge & Rice

Though the National Labor Relations Act has been around since the 1930s, its recent application to a relatively new sphere of activity, the virtual world of social media, has created a host of uncertainties.  Are employees’ posts about their workplaces and colleagues on Facebook, Twitter, and other social media protected speech, or the stuff that may rightfully subject employees to discipline for violation of company policy prohibiting disparagement, discrimination, or defamation?  Though the National Labor Relations Board (“NLRB”) has yet to issue a decision on social media policy, over the last nine months it has aggressively publicized complaints and settlements in connection with cases involving employer rules concerning social media use and employee discipline.  Employers – both unionized and non-unionized – should review their social media policies and enforcement practices.  In the midst of ongoing controversies and the continuing explosion of online social networks, employers should consider the following:

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Infographic: Is Flexible Mobility the New Workplace Currency?

Original Source: Cisco Connected World Technology Report, The New Workplace Currency

To demonstrate the role of the network in our lives, Cisco commissioned an international workforce study of nearly 3000 people. The study revealed that one in three college students and young professionals consider the Internet to be as important as air, water, food, and shelter. The study also found that their desire to use social media, mobile devices, and the Internet more freely in the workplace is strong enough to influence their future job choice, sometimes more than salary. .

This year, the 2011 Cisco Connected World Technology Report examined two new groups of subjects:

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You asked, I answered: A Social Workplace Starts with Culture and Engagement

Yesterday evening, I had the pleasure of appearing on Digital 411, an internet technology radio show. During the show, I discussed the impact that social technologies can have on HR transformation and employee engagement. There was so much interest in this topic that I didn’t have time to respond to all of the questions asked. Here are the questions that sparked the conversation along with my responses.

In your Social Knows: Employee Engagement statistics, you indicate that 52% of organizations using Web 2.0 achieved Best-in-class performance and an 18% increase in engagement. Help us contextualize and understand stats around achieving higher employee engagement using Web 2.0? What does that mean and what are some of the most significant tools being used?

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Social Knows: Employee Engagement Statistics (Nov 2011)

In our “Social Knows” series, we sniff out and compile statistics and research regarding workplace / workforce management, human resources and employee engagement. The goal is to provide you with the background knowledge necessary to support your own recommendations, findings and strategies. Submissions always welcomed.

Social Media in the Workplace

SHRM Research Spotlight: Social Media in the Workplace

  • 20% of CEO surveyed use LinkedIn; 17% use Facebook; 9% use Twitter; 8% use YouTube; 7% use Photo-sharing applications; 5% use Video-sharing applications
  • 69% of respondents surveyed say their organization does NOT track employee use of social media on company-owned computers or handheld devices

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Aligning Performance Management with Business Strategy (and Where Social Fits In)

In the October 2011 edition of HR Magazine UK, I was interviewed regarding my thoughts on integrating social technologies with performance management. Below is the article in its entirety. My contribution to this article is highlighted in red (note: I’m all the way down at the bottom!).

Original source: Energised and Positive, HR Magazine UK, October 2011, Rob Gray


In challenging economic times, amid market volatility, certainties are thin on the ground. But when the going is tough, one thing we can be sure of is that employers will need to maximise the return they get from their staff.

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