49 thoughts on “Tactical Awareness of Social Engagement and Interaction

  1. Great report and stats, but using social media stats from reports that are 3 years old can be a bit questionable, given the explosion of social media in the marketing and digital commerce fields in recent years.

    Can we get some updated reports on stats like the percentage of consumers who turn to social media when making purchase decisions? I’m sure that number will be a lot higher now than it was in 2009.

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