This article has been co-authored with Wedge from Kilobox Communiqué; his original article forms the foundation of the thoughts presented.

The intranet often gets defined as an amorphous mass, or just as bad, as the home page and news archive. This seems obvious and clear if the internal communications team is charged with just “sending out information.”
‘Channel management’ seems to be an important yet glamour-lacking tactical responsibility for any internal communications team. A ‘channel audit’ is a regular requirement when a senior person joins the team; defining the capabilities, benefits, and reach of a channel and who is responsible for its use and maintenance is crucial to getting the best out of it. Read the full post >>

A couple of weeks ago, my face hurt. Really, really bad. So I went to the doctors office expecting to spend the first half hour of my visit filling out all of the obligatory paperwork. I was surprised to find, then, that gone where the paper forms and instead my data was collected and tracked electronically. My doctor and I spent more time interacting, addressing my problem and coming up with a solution. And as a result it was a much more enriching experience.
It struck me that if the medical industry, which has a history of being a system of records and paper files, can recognize the importance of enabling a more interactive experience between doctor and patient, then HR departments should be able to enable the same between the organization and employees. Less bureaucracy. Less transactions. More engagement. More interactions. Read the full post >>
Original Source:
The Social Intranet Infographic: 10 Steps to a Social Intranet,
The Social Intranet Infographic, Prescient Digital
A social intranet is only one part technology, and two parts people and process. In fact, technology is only an enabler, and may only be worth 20% of the total value of an intranet.
Truth be told, a successful social intranet is remarkably similar to an intranet. Not unlike like the high-performance sports car to the family car, a high-performance social intranet resembles the corporate, family intranet at first glance… but only when it’s not performing to expectations. A flourishing social intranet needs many of the requisites of a regular, run-of-the-mill intranet: well-defined governance and process(es), highly engaged people, and highly functional technology. But the devil is in the non-technical details: the process. Read the full post >>

Wondering how other organizations are faring with the social transformation of their corporate Intranets? The Go To” report for companies interested in knowing what other companies are doing has just been released by Prescient Digital Media.
The Social Intranet Study December 2011 examines social media use on corporate intranets and the magnitude, use, and popularity of social media by employees and executives. The study findings and analysis are based on the survey conducted between late May and early June 2011 by Toby Ward, Prescient Digital Media, in association with the International Association of Business Communicators (IABC). The results reveal rapid adoption of social media on the corporate intranet in the past year. Read the full post >>

Hello, Boris, you AND me, Pitstop – it’s just some of the names from various corporate intranets.
Some companies give their internal portals just a name. Other companies choose to give their internal portals a complete identity. There are some companies who go the simple route and just call it what it is: Intranet. If you are a company who still operates on multiple portals such as the corporate intranet, the HR portal, and the collaboration portal.. the name becomes that much more important in helping your employees distinguish one portal from another. Coming from a corporate background where all the companies I’ve worked for have had a “branded” intranet, it still surprises me to hear many companies out there don’t. Personally, I like a branded intranet. It’s an easy way to strengthen corporate culture, support brand identity and make your intranet a “destination” not just a “site.” Read the full post >>

So, technically it’s past the mid-year point, but in the HR technology world… this is the time that mid year reviews are completed. And it got me to thinking about the social technology goals that I had outlined for this year and where I currently stand with them. And I invite you to do the same.
I’ll be the first to admit that I’m not as far as I’d like: shrinking budgets, reorganized resources and modified priorities have slowed down my progress of creating a social experience for employees. I imagine that I’m not the only one in this situation. So, to break the ice, I thought I would provide a little insight into the projects I’ve been working on, what I accomplished and where I hope to go in the second half of the year (and beyond). Read the full post >>

If there is one thing that became pointedly clear during my attending and speaking at the J. Boye Intranet conference last week, it’s that we are all experiencing different aspects of what it means to become a world-class corporate (social) intranet. The typical shelf life of an Intranet implementation averages about 18 months. This timeline can easily be extended when you add on the complexities of social layers. So if you feel that your company has been struggling for some time with not only the correct strategy, but also the implementation tactics of a social intranet… don’t feel bad.
You are not alone.
And, if the attendees of the Intranet track are any indication, you are most certainly in good company. Read the full post >>
This is Part II in the “Learn, Plan and Do” series that explores the use of social technologies to take your intranet to the next level, to create a social intranet. But hopefully you will find that it goes even further.. to not only create a social intranet, but to also introduce your employees to an integrated social experience.
Collaboration has become more than just a hot topic. It’s now the primary focus for companies who are seeking to tap the power of social media technologies for their organizations. The movement of the social business is progressing so rapidly, that it leaves a lot of companies scratching their heads more often than coming up with real executable strategies. When companies approach me and say they are struggling with getting support for collaborative technologies, my question back is always: Define your goal without using social media buzzwords. Simplify your thoughts and return to focusing on the business goal you are ultimately trying to achieve. Read the full post >>
Below is what’s intended to be a growing resource list of professionals, bloggers, enthusiasts and experts who focus on creating a social workplace through — but not necessarily limited to — collaborative technologies, corporate social media, intranets, employee engagement or HR technology. If you or your community (more than one contributing author) would like to be included, please submit your information via the
contact form or by commenting below and we will be sure to include you.
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Individuals
This post is the introduction to a new three part “Learn, Plan and Do” series that explores the use of social technologies to take your intranet to the next level, to create a social intranet. But hopefully you will find that it goes even further.. to not only create a social intranet, but to also introduce your employees to an integrated social experience.
Special note: Proud to say that this post made Ragan’s HR Communicator on March 17, 2011. Thank you everyone for your tweets, retweets and comments. The Social Workplace only truly exhibits the essence of social media when you contribute to it. Thank you!
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