From the category archives:

Killer Apps

Employee Profiles: It's not Just the 'What' You Are, but the 'Who'

October 21, 2010

Just came across this excellent post from Michael Gotta, a senior technology solution manager at Cisco. He provides some very powerful insight into collaboration sites within the enterprise. One of his most compelling points is that when creating employee profiles for collaboration sites, make sure that you’re not just creating them as another form of the employee’s HR record, but instead as a means for employees to establish their personal identity. Approaching from this mindset gives employees higher control over how they are presented to their colleagues — the who and what they are within your organization. From this standpoint, you will achieve a higher adoption rate of employees creating and using profiles, and a much more effective collaboration network overall.

Original post: Don’t Think Profile, Think Identity, Michael Gotta, Cisco Enterprise Community

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Android Apps that Penetrate the Enterprise

September 28, 2010

Original source: 15+ Enterprise Apps for Android, ReadWriteEnterprise

Android has seen astounding growth in both the consumer and enterprise markets, but the iPhone and BlackBerry have dominated enterprise-specific app development. That may be starting to change. Today Box.net released its cloud storage app for Android, and other enterprise-focused apps have been released recently as well. Given the enterprise interest in the iPad and the fact that several Android tablets are supposedly just around the corner, we could start seeing more enterprise Android development. Here are a few apps that are available now.

The popular SaaS help desk Zendesk has released a Android app.

One interesting trend to note: many of the clients for enterprise apps are actually created by third party companies.

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Social Tagging and the Enterprise: Does Tagging Work at Work? (Semantic Universe)

March 2, 2010

I definitely like the concept of social tagging for intranet content, and if implemented and adopted, could be an extremely effective way to make sure that employees find content. It also puts more “control” in the hands of the users to tag content that is valuable to them versus solely relying on search that relies on appropriate metatagging, which, as most of us know, only works as well as it has been metatagged. The article below gives wonderful insight into what social tagging is and why there are sound reasons to consider it for the enterprise. On top of all that, the author, Stephanie Lemieux, offers a hybrid approach to implementation. I hope you enjoy this article as much as I did!


Original post: Social Tagging and the Enterprise: Does Tagging Work at Work?, Semantic Universe, Stephanie Lemieux

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Expertise Location: The Killer App for Enterprise Social Computing

February 23, 2010

Original Post: Who Knows What?, by DORIT NEVO, IZAK BENBASAT And YAIR WAND, The Wall Street Journal


Every big company has in-house experts. So why don’t they use them more?

In-house experts, with their specialized knowledge and skills, could be invaluable to both colleagues and managers. But often workers who could use their help in other departments and locations don’t even know they exist.

Talk about a waste! Because of an inability to tap expertise, problems go unsolved, new ideas never get imagined, employees feel underutilized and underappreciated. These are things that no business can afford anytime—let alone in this tough economic climate. Which is why so-called expertise-locator systems have become a hot topic in corporate IT.

To date, most such systems are centrally managed efforts, and that’s a problem. The typical setup identifies and catalogs experts in a searchable directory or database that includes descriptions of the experts’ knowledge and experience, and sometimes links to samples of their work, such as research reports.

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