From the category archives:

Resources

Commit, Engage, Execute.TalentKeepers just released its 2013 Talent Engagement and Retention Trends Survey Report which is now the largest and longest running study of its kind.  This year’s research signals another shift in nearly every aspect of how organizations manage human resources is underway, and finally this time the shift is signaling a brighter outlook. This optimism shows up in a wide range of measures as organizations gain confidence and take a longer view in planning their talent strategies.

In all, it’s a great, comprehensive report and a valuable read for any human resources and employee engagement leader and practitioner.

What Was Learned

Viewed broadly, the trends are clear. For example, in the four year period from 2010 to 2013:

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http://www.oracle.com/us/corporate/acquisitions/taleo/talent-mgmt-infogrphc-bnr-1896560.jpgLast year, Oracle President Mark Hurd outlined the ways that executives can use HR intelligence to help them make better business decisions, shape the future of their organizations and improve the bottom line.

He highlighted that talent management is one of the top three focus areas for CEOs, and explained how HR intelligence can help drive decisions to meet business objectives. Hurd urged HR leaders to use data to make fact-based decisions about hiring, talent management and succession to drive strategic growth. To win the race for talent, Hurd explained that organizations need powerful technology that provides fact-based valuable insight that is needed to proactively manage talent, drive strategic initiatives that promote innovation, and enhance business performance.

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Are you addicted to white papers, just as I am? Well, my friends at Awareness, Inc. have put together an epic list of the top 10 social media whitepapers of 2012. Enjoy the white paper goodness. And try to tweet every once in a while so we know you’re still there, K?

Source: Awareness Inc.

To help you understand important shifts in the social media landscape and how they affect marketing, Awareness Inc combed through the juiciest research findings from 2012, pulling out 10 studies and 30 essential takeaways for any successful marketer and created a guide to help you with them . The ten white papers included are:

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Image courtesy of SummerHill Group http://www.summerhillgroup.ca/employee-engagement.phpJust when you’re thinking you are wrapping your arms around engagement, there is a new ( or not so new, depending on your point of view) and robust approach to engagement. There is no doubt that there is a clear relationship between high levels of employee engagement and improved financial and operational results.

The question — and challenge — for organizations, then, is how to continuously draw out that coveted discretionary effort from employees so that it becomes an ingrained workplace practice or behavior. And so what we’re seeing is that engagement is not just an event… it’s an experience that shapes employee behavior and performance in positive ways. And it  presents a new definition of engagement — sustainable engagement — designed for the  21st-century workplace.

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Organizations today are moving faster than ever and too many HR leaders are assuming that what they are doing is working.  A recent study revealed that 64% of HR practitioners thought their practices were actively contributing to the organization, yet only 23% of line managers agreed.  Like it or not a global economy is emerging and with it comes an entirely new suite of competitive pressures.  It is not OK for HR leaders to think they know what is working, they must know what works, how to measure the efficiency and effectiveness of various programs, and be able to prove it to line managers and corporate leadership.

While a few organizations possess phenomenal metrics, the vast majority do not.  Measures of work activity are not the same as measures of outcome or performance.

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SHRM released its Future Insights Report on the Top Trends for HR according to SHRM’s HR Subject Matter panel.  This report highlights key HR-related topics and trends, as seen by subject matter experts from SHRM’s Special Expertise Panels. These trends are a valuable resource for any HR professional interested in seeing what issues HR subject matter experts believe will have the biggest impact on the workplace today and in the years ahead.

The report is broken down into key categories for HR, with each area having about 10 top trends. The trends indicate a promising revolution to the traditional role of  HR in the organization and how organizations interact with employees and HR’s important role in this change. Of note, however, is the distressing (but not all that  surprising to read) insight that technology and social media are seen as becoming more of a negative influence on workplace civility, manners, company information, privacy, business writing and etiquette. And their use is seen as increasing opportunities and avenues for harassment.

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Top Areas For Social Marketing Investment and Biggest Social Marketing Challenges in 2012

From Awareness, Inc
Creators of the Social Marketing Hub

The definitive social marketing industry report.

In December 2011 Awareness surveyed over 320 marketers from a wide variety of industries and levels of social marketing experience. This report brings to you those insights and benchmarks to solidify your social marketing strategy, grow your social footprint and engage with your audiences for maximum return. You will learn how leaders allocate resources, discover the top social platforms and social media management tools they use,  social marketing investment priorities, and the practices companies will adopt to ensure 2012 is the year of the social business.

You will notice some underlying themes in this report:

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I had such a tremendous response to my previous list of micro-blogging and enterprise 2.0 resources, that I thought I would research just a little bit more to see what else I could find. I came across this “live binder” of Enterprise 2.0 resources put together by Ellen Trude, a teacher by profession, and who is currently a training consultant for social media and special projects concerning collaborative platforms. Her live binder contains an immense amount of Enterprise 2.0 studies, blog posts and research that makes it one of the most comprehensive resources I’ve ever come across. If you’re putting together a presentation, post or paper on Enterprise 2.0, this is a resource you shouldn’t miss.

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Micro-blogging is the social media buzzword that gets some serious mojo going for those of you passionate about social networking for the enterprise (myself included). There are a plethora of tools available, and if you want a quick snapshot, you should read this CIO article on “12 Microblogging Tools to Consider.” In response to my previous post, “Extensive List of over 30 Enterprise 2.0 Case Studies and Resources,” I had an overwhelming request for case studies specific to micro-blogging. So here it is. I hope you enjoy your new bedtime reading material.

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