Social Tools, Social Workplace?

Source: Bring Your Own Service, Microsoft Press Release, May 27, 2013

Nearly half of employees report that social tools at work help increase their productivity, but more than 30 percent of companies underestimate the value of these tools and often restrict their use, according to new Microsoft research.

The survey asked 9,908 employees in 32 countries and found that 39 percent of them feel there isn’t enough collaboration in their workplaces, and 40 percent believe social tools help foster better teamwork. More surprisingly, 31 percent said they are willing to spend their own money to buy social tools.

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Workplace Values Across Four Generations [#infographic]

February 13, 2013

Engage employees across generations by understanding what motivates them.

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Make Recognition Your Superhero!

February 12, 2013

Disengagement is an evil villain… Recognition to the rescue!

Source: INFOGRAPHIC Recognition to the rescue! by Achievers

RecognitionSuperheroAn evil villain is roaming our workplaces. Employees are fleeing in droves as this evil-doer pilfers profits and steal souls. Who is this masked marauder? Why, none other than the longtime foe of productive workplaces everywhere: DISENGAGEMENT. But never fear—a hero is waiting in the wings! Recognition is the super hero today’s workplaces need. Let us join forces and do battle, starting now!

Comic book villain or not, disengagement is a real threat. A Gallup study found disengagement costs $300 billion in lost productivity every year. That’s nearly eight thousand times more than actual bank robbers stole throughout the U.S. in 2011. Plus, 71% percent of Americans are not engaged in their current positions—and probably spending their days dreaming about robbing banks. (We don’t recommend it. It doesn’t pay as much as you think.)

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Social HR, Self Service Style

February 7, 2013

One of the most important steps to putting social HR in it’s place is to take a look at the employee lifecycle and determining your best opportunities for integration within an HR portal. Doing so drives self-service, relevancy to employees’ every day work and the ability to interact and engage with employees. Effective social HR is more than just building online communities… it’s also about integration of backend data and enabling self-service — improving the way employees help themselves online.

Self service is a driving force in how companies now interact with customers: mobile apps, social technologies, etc. are all enablers of self service. It’s becoming, or has become rather, the norm. So it’s not a stretch to say this same methodology needs to be applied to how organizations interact with its employees. Check out this infographic by ZenDesk that explores why implementing more intelligent self-service technologies is important to business success.

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Creating Real Value from Employee Engagement Scores

February 5, 2013

This article originally appeared in Workforce Magazine, January 2010.

Numerous studies show a clear link between employee engagement, retention and financial success. Measuring and improving employee engagement is time-consuming, difficult to do … and yet, can be extremely rewarding. But many organizations continue to seek the answer to how to benchmark employee engagement.

Three key steps help ensure that you will be successful.

  1. Define terms and understand benefits and risks.
  2. Design and implement an employee survey with an “engagement index.”
  3. Establish and implement a strategy to improve baseline results and/or consider internal benchmarking.

1. Define Terms, Understand Benefits and Risks

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Do You Social HR? Accepting Submissions for Social HR “IT” List

January 31, 2013

Social-HR-and-the-Employee-Lifecycle-by-The-Social-Workplace-(short)You do? Then submit your company to appear in the Social HR “IT” List.

The Social Workplace believes there are two key areas of social HR transformation: 1) implement high performing systems that streamline business and people processes to enable productivity; and, 2) leverage the employee lifecycle to create a sustaining and engaging experience that drives relevancy and adoption.

In creating the Putting Social HR in Its Place infographic, I broke down the employee lifecycle and identified opportunities to socially transform each area. As a result, I’m  frequently asked to name companies that provide products or solutions to enable this social transformation. So, I’d like to put a list together that aligns the need with the solution – companies who need to socially transform their learning processes can easily find a company that provides a solution.

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Power Your Bottom Line with Employee Engagement

January 16, 2013

Imagine the impact of working at just 33% capacity. According to Gallup research, that’s exactly what’s happening. Their research shows that as many as 67% of your employees may be less than fully engaged — and the average company loses $2,246 per disengaged employee every year.

World class organizations make engagement a priority by focusing on:

– Outcome-based accountability and performance
– Communications that not only tie personal performance to business goals but also guides employees on how to best meet individual performance goals
– Performance-driven development programs

For all of the reasons above, it’s critical that HR has an infrastructure that provides the necessary tools to help you develop and sustain a successful employee engagement strategy.

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Making Social Recognition S.M.A.R.T in 2013

January 7, 2013

Social RecognitionMy friends at TemboSocial sent me their most recent infographic on social recognition and it prompted me to take a few minutes to dive a little deeper into their recent whitepaper on why social recognition matters. Below are some highlights from that whitepaper as well as some additional thoughts of my own.

“Fifty-four percent of organizations involuntarily lost high-performing employees during the first half of 2010”, reports T&D Magazine.1 According to the U.S. Department of Labor, the number one reason people leave their jobs is lack of appreciation.2 These figures speak to the challenge of talent retention and employee engagement, illustrating that a troubling percentage of employees who feel undervalued move on to what they hope will be greener pastures.

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Create a Culture of Employee Engagement in 2013 [#infographic]

January 3, 2013

productive-employees-smallFACT: 71% of the workforce is disengaged, causing US businesses $300 billion annually. Reducing turnover and improving productivity starts with you, the business.

As you start to establish business goals for 2013, you must also think of ways to ensure your employees remain engaged at work or risk your business suffering as employees become unproductive, or worse, look elsewhere for employment.

NBRI’s latest infographic breaks down the anatomy of an engaged employee and re-emphasizes the importance of creating a culture of long-lasting employee engagement, along with providing four goals to help fuel employee engagement initiatives.

 

The Anatomy of an Engaged Employee by NBRI

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The Best of 2012′s Social Media White Paper Goodness

December 19, 2012

Are you addicted to white papers, just as I am? Well, my friends at Awareness, Inc. have put together an epic list of the top 10 social media whitepapers of 2012. Enjoy the white paper goodness. And try to tweet every once in a while so we know you’re still there, K?

Source: Awareness Inc.

To help you understand important shifts in the social media landscape and how they affect marketing, Awareness Inc combed through the juiciest research findings from 2012, pulling out 10 studies and 30 essential takeaways for any successful marketer and created a guide to help you with them . The ten white papers included are:

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Survey Says… Job Feedback Ends Family Feud

December 13, 2012

More than 19 million employed Americans plan to leave their jobs in the next year. With the average cost to recruit and train one employee estimated at 2.5 times an employee’s salary, the feud between employer and employee job satisfaction could potentially cost U.S. employers $2.1 trillion. Many employers today face the challenge of attracting and retaining top talent with the right skills to move their business forward.

But what motivates employees and keeps them engaged in their jobs? In Cornerstone OnDemand’s recent 2013 U.S. Employee Report, employees have spoken: one of the most significant ways employers can win the feud is through job performance feedback, and ultimately creating a win-win situation for all. Cornerstone OnDemand and research firm Kelton went straight to the source to capture the employee’s perspectives and attitudes regarding performance feedback, training and development, career management, and more.

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