It’s only natural that everyone wants to know what everyone else is doing. Building an effective enterprise social technology strategy means looking into what other companies have deployed and whether or not they have seen positive results from their efforts. However, I’ve come to the realization that it is actually somewhat difficult to find a really good collection of case studies for enterprise 2.0 or information on what other companies have done to integrate social technologies within internal communications. With that in mind, I decided to put together some of the case studies and research I have found in my own search. The credit for many of the items on this list really goes to Jacob Morgan, who performed or found some of the case studies for his own blog,
Jacob Morgan: Social Media Globetrotter. Please feel free to submit additional resources and I will gladly add them to this list.
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Original Post: Using social media to improve internal communications, simply-communicate.com
As a social media agency, FreshNetworks is often asked to help clients develop and implement a social media strategy.
This was the case with Vets Now – a provider of out-of-hours veterinary care for veterinary practices across the UK. The goal was to engage internal stakeholders through social media.
Vets Now is the type of business where employees work not only alone, but also unsociable hours. By using social media, Vets Now hoped to increase communication and engagement amongst employees who don’t get the opportunity to interact with each other in person, let alone with anyone else. Read the full post >>
It’s annual enrollment time, and companies — even mine — are looking for ways to encourage employees to participate in a corporate wellness program that promotes a healthy lifestyle, as it can ultimately mean reduced benefits costs for a company (e.g., smoking cessation, weight management). However, in these budget-conscious times, cost effective tactics are essential. If there was ever time that social media could be leveraged within corporate culture, a social network to drive wellness participation is almost certainly a no brainer — easy to implement, cost effective, with potential for much higher participation than traditional wellness programs.
Imagine my delight when I came across this timely article on using social networking to build participation. See below. Read the full post >>
Today we’re going to compare the websites of two monumental companies:
Apple and Microsoft.
The two giants pride themselves for producing cutting edge consumer and business products, and are leading the developments in software and hardware.
But what about their websites? How do they both compare, and more important, which one is better and more usable?
Well, in this article we’ll take a look at both websites for closer examination from a usability point of view.
One important thing to note before we proceed to compare these two websites is that each company’s business revolves around different markets.
Microsoft primarily makes its profits from business to business, which mainly consists of selling licenses to its operating system to computer manufacturers and office suites for enterprises. Read the full post >>
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Intranet Blog :: Delivering a high-performing intranet (Case Study with Iron Mountain), by Toby Ward
“There is an enormous thirst for communications… we really dedicate almost the entire home page of the intranet to communications,” Cheryl Travis, intranet manager, Iron Mountain.
Iron Mountain Incorporated (NYSE:IRM) helps organizations around the world reduce the costs and risks associated with information protection and storage. The Company offers comprehensive records management, data protection, and information destruction solutions along with the expertise and experience to address complex information challenges such as rising storage costs, litigation, regulatory compliance and disaster recovery. Founded in 1951, Iron Mountain has 20,000+ employees and is a trusted partner to more than 120,000 corporate clients throughout North America, Europe, Latin America and the Pacific Rim. Read the full post >>
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Study: Retailers Shift Marketing Dollars Towards Social Media, Mashable
Although many retailers are reducing their online marketing budgets, spending on social media is falling at a slower rate than spending in other online marketing channels.
Moreover, amongst companies that are weathering the current economic storm and expanding marketing budgets, investments in social media are generally on the rise. This according to a new study released today by The National Retail Federation’s Shop.org and Forrester Research.
Overall, the study found that 30 percent of retailers plan to reduce their online spending this year, while 24 percent plan to increase it and 46 percent are keeping their budgets the same. However, the stats get more interesting when you drill down to how both the successful and the struggling retailers are allocating their marketing dollars. Read the full post >>