I recently came across this post by Lawrence Liu called, Social Media and New Roles For Employees. It is a wonderful post regarding employee roles in social media, the importance of aligning with marketing so that employees understand go-to-market messaging, as well as some thoughts on being translucent as opposed to transparent. This post also ties very nicely in with Jeremiah Owang’s discussion on the five ways companies let employees participate in social media.
Dan Schawbel recently posted a blog entry with the same title and suggested the following social media oriented roles for employees to take on:
- Messenger: As an employee, you can hold our own viral campaign by tapping your fellow employees for support, enabling them with a sharable message and link, and then empower them to promote. Just like you, they have their own personal brand, with a following of friends that can carry your message to an even larger audience.
- Spokesperson: Social media has given rise to a world where anyone can become a spokesperson for their company, whether endorsed or not. There may be corporate policies in place that prevent you from being aggressive online, but as long as you are transparent and use common sense, your company should sanction your participation. Typically, employee bloggers have to cite a disclaimer on their blog, stating that “The views expressed on this site are my own and do not reflect those of my employer or its clients.” Even though you have a disclaimer, you still have to be a good corporate citizen!
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