I could be rehashing a topic that has been addressed many times before, but recent conversations within my own organization have resurfaced this for me and I know it is something that other peers are still sorting out as well. Companies are very much implementing social technologies to engage audiences externally, but still struggle with the advantages of implementing it internally. And this is something that I, in particular, am very passionate about. So, I’ve updated a blog post that I had written late last year focusing on this topic and have included what I hope is some fresh, relevant information and resources. Enjoy!
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I love how social media has made our world just a little smaller… ... Continue Reading →
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In driving social technologies within an organization, the number one question that I hear from top level executives is “what problem would this be solving for us?” And trust me, it’s hard for me to contain myself when posed with this question and not stand up on my soapbox about how social media can drive engagement and collaboration. But, the bottom line is that the successful integration of social technologies within a corporate enterprise isn’t just about innovation or enablement, but it is also the ability to fill a business need. And, from an internal communications perspective, finding the right balance between social technologies and existing communication channels is especially important. When you’ve identified this, that’s when you see the biggest executive support, employee… 
Wow… what a whirlwind couple of weeks it’s been … for a large company, ramping up for the month of October for Benefits Renewal is akin to a retailer ramping up for the holiday season. From a communications perspective, benefits renewal is generates the largest open rates and click throughs on e-mail communications, as well as page views on the corporate intranet. So what does this tell you? That it’s the perfect opportunity to engage employees to not only educate on available benefits options but to also drive the corporate message. And what better way to achieve that than to leverage social media / enterprise 2.0.
